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Posts published in June 2025

A new look?

OK, everybody, back to school here for another look tariffs.  We travelled this road once, with the disastrous Smoot Hawley Tariffs of the 1930s, but the old maxim is that history forgotten is bound to be repeated. And look out! Here she comes again. The problem is all tangled up in politics, economics, nationalism, and some fundamental issues of government. Let’s untangle the morass and examine the elements one at a time.

The fundamental principle of economics is to understand that tariffs are a tax usually imposed singularly, precisely, and punitively to either drive a foreign product from the market completely or equalize its cost to the consumer to counter some unfair element the imported item would otherwise enjoy in competition with local suppliers in the U.S.

The imposition of a tariff must be weighed against the cost to the U.S. consumer in the form of increased prices, and/or being unable to acquire foreign made good at reduced cost. It is essential to understand that the cost of tariffs always fall upon the consumer or importer; tariffs are not imposed upon or paid by the foreign manufacturer or exporter.

For example, if production of an essential item in a foreign country is subsidized by the government there, and the producer of that item wishes to sell it in the United States, where private producers also market the items but without any government help, the government subsidy might give the producer there an unfair advantage over producers here. A targeted, precise tariff to eliminate the advantage of the government subsidy might be employed to equalize the market and protect the un-subsidized U.S. producer. A similarly targeted but substantial tariff might be used to block the targeted product from the market entirely.

It is essential to bear in mind that the ultimate cost of the tariff will be imposed upon the U.S. buyer, not the foreign manufacturer. This means that the government must weigh the value of protecting the price level to domestic suppliers against the benefits to domestic consumers of reduced prices in deciding whether to impose a tariff at all, or if imposed, how much it should be.

Although tariffs are ultimately a tax paid by consumer, raising money on a sustaining basis from tariffs is not an objective; the objective of the tariff in in all cases is to block or reduce the foreign product from coming into the U.S. market. This objective is reached absolutely when the receipts from the tariff reach zero, meaning no foreign products are reaching U.S. markets at all.

The announcement of punitive tariffs on foreign products by Trump is unlikely to generate substantial revenue from international sources. Instead, it will likely raise the cost of goods for U.S. consumers and, as previously mentioned, potentially create significant disruptions across various sectors of U.S. markets.

For example, Trump announced that a significant tariff would be imposed on the importation of steel, with the intention of returning steel production to the U.S. But it would take anywhere from three to five years to re-open steel manufacturing facilities in the U.S., at significant capital costs to the manufacturers if they actually chose to do so. In the meantime, U.S. manufacturers using steel would have to pay significantly increased prices for foreign steel, dramatically increasing the cost of the final product. The increased cost gets passed into the consumer price, resulting in significant increases in many, many areas.

American cars, for example, might be assembled in the United States, but every one of them include significant parts and add-ons manufactured in foreign countries. In some instances, it has been estimated that some vehicles assembled in Detroit or elsewhere in the U.S. are comprised of more than 75% of parts and attachments that are foreign made, either in whole or in part. Predictions are that the cost to the consumer of automobiles in the U.S. could double or triple because of the punitive tariffs Trump has proposed to be imposed on steel.

This means that the upheaval in the market will impact the domestic manufacturers and suppliers, as well as dealers, transport companies, and automotive financiers. Uncertainties in the markets abound. Trump’s vacillations on whether, when and how much to impose in foreign tariffs have resulted in significant swings in costs throughout all affected markets. Transporation facilities are stalled or shutting down, shipping is at a standstill, dealers are all over the place in orders, and suppliers are rolling up the welcome mats to wait out the problem. All this means that retailers like grocery stores are seeing major shortages and shoppers are seeing empty shelves everywhere.

Every level of the economy is affected, but the lowest rungs are hurt the most, as in the lowest levels, more earnings are consumed on essentials every month. It is estimated that Trump’s tariffs if adopted as proposed so far, would increase the costs of essentials required for a family of four by over $4000 per month.

The problems discussed here are only the direct result of U.S. tariffs on imports. I do not even begin to touch the problems that will result to U.S. exporters when the retaliatory tariffs begin to appear from the foreign governments affected by U.S. tariffs.

General tariffs of this level were attempted one time in recent history – the Smoot Hawley Tariffs imposed by Congress in the early 1930s. They proved to be an economic nightmare for all the reasons stated here. As retaliatory tariffs were imposed against the U.S. by essentially all foreign governments, it has been estimated that these tariffs lengthened any substantial recovery from the Great Depression by several years. The disastrous results of the Smoot Hawley Tariffs have been sufficient for Congress to wave off any consideration of general tariffs for over 80 years.

This means that all the tariffs that have been imposed for the last 80 years or so have been limited tariffs specifically targeted at specific market problems or imposed for clearly political purposes, such as one imposed in political retaliation. Nothing Trump has said about his planned tariffs come even close to any of these legitimate political or practical concerns.

So, fasten your seat belts everybody, nobody knows exactly where Trump is headed, but from all appearances today, it’s going to be a bumpy ride.

 

The American story

What are we to make of the demonstrations currently underway in Los Angeles?

For those of us not facing blocked freeways and tear gas canisters, what are we to think of their presence in our sister state of California?

We've not seen our federal military getting between protesters and the rest of us since Arkansas in 1965 when the mission then was to protect school children when we were trying to shed our shameful national practice of segregation.

Watching the events in Los Angeles - the armed military positioned among the various scenes of dissent - you have to wonder just what it would take for one Marine - just one - to fire a shot.  Just one.

At the moment, that would be unimaginable.  But, then, so is what we're seeing on our TV screens.  Thousands in the streets in what started as a protest of a government agency trying to capture and deport people who've entered the country illegally.

How do you identify those folks from the rest of us?  How do you not round up some innocent people who don't speak English but who are in our country legally?

Now, were seeing more demonstrations - in other cities in other states.  What started in a few blocks of a Los Angeles neighborhood is now a seeming national "push back" against immigration authority elsewhere.

One of the inherent problems with social protesting is that - like a herd of stampeding cattle - a few folks at the front can turn it this way and that.  What started as meaningful dissent can run amok if those front folk aren't careful.  So far, the LA story seems to be staying on track.

For those of us here on the sidelines, our association with the story is like watching a movie.  We know the players - the protestors.  We know the story - immigration both lawful and not.

The tipping point here seems to be trying to keep the peace without stepping on someone's rights and dignity.  That's a tough assignment  for young military folks carrying rifles and facing fellow Americans at the protest site for the first time.

I watched - and covered - similar protests in the late '60's in Washington D.C. as a young reporter for a major news organization.  There, we had a "demonstration-a-day" for several years.  Our equipment was a helmet, a gas mask, a tape recorder and an orange "press pass" hung around our neck.  That "orange press pass" became a tear gas target for cops who objected to our presence.  And, many did.

The LA protests will end.  So, too, those in the rest of the country.  But, however it ends, it won't really be over.  The size and scope are too large to disappear.  There will be a quiet time when all sides withdraw to their respective corners.  But, the basic causes of the street marches will still be with us.  Simmering just below the surface like some Yellowstone geyser.

There are many social problems in this country.  Many.  We're living with a political administration unable - or unwilling - to "take the gloves off" and do anything meaningful to take them on.  So, the problems will continue.  At least until the 2026 and 2028 national elections.

If we don't "clean house" - if we don't change the leadership in Washington - these problems will continue.  There's never been a time, since the Civil War, when we've so badly needed a change in direction - a change in national political and social directions.

What's happening on the streets in Los Angeles doesn't have to end badly - though our President is doing his damndest to make it so with the introduction of armed Marines while local leadership says they have things "in hand."

The protests will run their course.  Left alone, the steam will run out.  Traffic will again flow on those same streets as it did before.  The businesses - now closed because of the demonstrations - will reopen.  Life will get back to normal.  It always does.

That's one of the great things about our nation.  We get "hot-under-the-collar" about something, blow off the steam in various ways, then get back to the business of being one country "with liberty and justice for all."

Ain't that great?

 

Politics in the military

Donald Trump has repeatedly shown disrespect for America’s non-political military forces for selflessly performing their role of serving the country’s vital security interests. That likely caused him to call soldiers who died fighting for our country “suckers” and “losers.” At a 2017 Memorial Day ceremony at Arlington Cemetery, Trump asked his Homeland Security Secretary, General John Kelly, “I don’t get it. What was in it for them?” As a person who always puts his own interests above those of the country, he could not fathom that our warriors would risk their lives to protect the United States.

On the other hand, Trump has demonstrated great enthusiasm for the concept of using our armed forces to serve his personal needs and political interests. He was almost giddy in announcing the June 14 parade of American military might in Washington.  Trump claimed it will be “bigger and better” than any previous parade in U.S. history. For some of us who voluntarily served in the Vietnam War, it is jarring that a Vietnam era draft dodger would work so hard to project a military strongman image.

The parade nicely coincides with Trump’s 79th birthday. That should make for a very happy, but very expensive, birthday celebration. The parade will cost at least $45 million, not including the cost of street repairs.

Trump wanted to have a grand parade during his first term but was stymied by former Generals who thought it inappropriate for a democracy. Those Generals, including Kelly, H.R. McMaster, Jim Mattis, Stanley McChrystal and Mark Milley, were able to rein in Trump's worst authoritarian instincts. In 2023, Trump said of his first-term Generals: “I don’t want to tell you what I had to go through with these people. Some of the dumbest people I’ve ever met in my life.” These were all competent, experienced patriots.

It is clear that Trump is determined to avoid competence, experience and non-partisanship in choosing his top military leadership during this second term. His Secretary of Defense, Pete Hegseth–a political lackey with lean military experience and a taste for alcoholic spirits– sets a low bar. When he was caught exposing military secrets over a non-secure device, he acted like a kid caught with his hand in a cookie jar, gesticulating, dissembling and spewing out falsehoods. His undignified bearing brought visions of a no-nonsense Chinese or Russian military chief chewing him up and spitting him out without breaking a sweat.

Hegseth is a Christian nationalist with ties to Idaho’s Moscow-based Christ Church. He has initiated Christian prayer meetings in the Pentagon and suggested that subordinates do likewise. According to the Military Religious Freedom Foundation, Hegseth is in the process of preparing a “loyalty to Trump” directive for all officers above the rank of Captain. That would completely upend the strong tradition of political neutrality of the country’s military, setting the stage for soldiers to be loyal to the president, rather than the U.S. Constitution--a significant step toward a dictatorship.

Trump’s other actions are also troubling. Shortly after taking office, Trump and Hegseth announced the firing of a number of top-ranking military officers, including the senior Judge Advocates General (JAGs) for the military services. Those JAG officers are vitally important because they provide legal guidance to keep their service branch compliant with the law. Hegseth told reporters that the firings were necessary because he didn't want the JAG officers to impose any "roadblocks to orders that are given by a commander in chief." That translates into Trump not wanting the military to know that actions he orders them to take could be unlawful.

Trump has long wanted to use the nation’s military to carry out his political work. His calling up the California National Guard to quell immigration protests in Los Angeles is a case in point. There is no question that California law enforcement personnel were quite capable of handling the situation. The great majority of the protesters were protesting peacefully, upset that ICE had cast a wide dragnet to snatch up workers who were just earning a living and paying taxes. This was not a targeted raid to arrest actual criminals. If ICE were to raid Idaho’s dairies and round up most of their employees, Idahoans would likely protest because of the serious hit it would impose on Idaho’s economy and immigrant families.

Trump’s claim that he was legally justified in calling up the National Guard to quell an “insurrection” are pure baloney and violative of the law he has invoked. The same goes for the order calling in the Marines. His actions are dangerous for both the peaceful protesters and for the military personnel he has sent to the scene. The ICE raid was a provocative move designed to inflame the situation for political purposes.

 

Data centers and their neighbors

Oregon has a big and (relatively) new kind of business it doesn’t really know how to deal with. It should start soon to figure that out.

This new sector consists of its mass of data centers, more of which are likely to pop up in coming years. But the state has no overall strategy for dealing with them.

It should, because data centers, economically significant and technically important as they are, are a business unlike any other. Governments need a separate and specific set of policies to deal with them.

One reason the state (like many others) has been behind the curve may be inadequate information about the sector, but more is becoming available.

Organizations that track data centers aren’t in agreement about exactly how many the state has: 131 according to Data Center Map, 84 according to datacenters.com. The timing of their surveys could have affected the difference in numbers, but so could questions about how you count them.

Data Center Map, for example, says that the largest grouping of centers in the state is at Boardman, with 30 centers listed. All, however, are Amazon AWX PDX, bunched in five different campuses. How many distinct units of these should be counted comes down to a matter of definition.

Regardless of the exact numbers, Oregon clearly is among the state leaders for data centers. It has fewer than California and about the same as Arizona, but more than any other state west of Texas. About 2,500 data centers are estimated to exist in the United States, so Oregon’s share is above average per capita.

One attraction for the state is cheap hydropower: Most of the centers are located not far from the Columbia River. Oregon’s moderate climate and relative safety from natural and human-caused disasters are pluses as well.

For some purposes, data centers are classified as large industrial operations, which they are — but they’re also distinctive from most businesses in that category. They not only use unusually large amounts of electricity but water as well, and they employ far fewer people than most industrial businesses usually do.

The tracking site datacenters.com said “Oregon, with its strategic geographical location, offers several advantages that make it an ideal choice for businesses looking to store their data. The state boasts a robust technology infrastructure, including reliable power supply and high-speed internet connectivity. Additionally, Oregon’s temperate climate ensures optimal cooling conditions for data centers, reducing energy consumption and associated costs. These factors contribute to the overall efficiency and reliability of the colocation services available in the region.”

Several private data companies dominate the service provision in Oregon: Lumen Colocation appears to be the largest. But Google has a large center in The Dalles, Amazon in Boardman, Hermiston and Umatilla, and both Meta (Facebook) and Apple have substantial operations in Prineville.

Besides those well-known locations, Oregon has data centers in Portland, Eugene, Medford, Bend, Hillsboro, Corvallis, Baker City and Bandon. It’s truly an industry with statewide reach.

They are significant economic players, but they have been walled off from much of the rest of the state’s economic and social picture in ways most businesses are not. Their impact on the state and on their neighbors in the areas of electric power, water use, and much more may become large, and it’s not entirely predictable. How should we interact with them? What should we fairly expect of them? That’s a broad debate begging for a legislative airing.

The Oregon Citizens Utility Board, a consumer-oriented nonprofit, said that “utility investments to serve data centers have been pushing up billing rates to residential, small business, and even other industrial customers. We’ve seen the dire impact of data centers’ rapidly rising energy costs — in 2024, Oregon’s for-profit utilities disconnected a record number of households because they could not afford their electricity bills.”

The Oregon Legislature has taken note of this specific issue..

This year’s House Bill 3546, sponsored by Reps. Pam Marsh, Mark Owens, and Dacia Grayber and Sens. Janeen Sollman and Jeff Golden, covers a narrow though significant segment of data center impact: Electric power rates. It passed the Senate on June 3 and the House cleared amendments from the other chamber on June 5, in both cases with generally Democratic support and Republican opposition. The bill goes to the governor next for final action.

That bill raises sensible questions, but it should be the foot in the door to a broader discussion of how these centers should relate to the rest of us.

Data centers should be put in a new category by themselves, for utility, regulatory and service purposes. Working through that effort should be a long-term project starting now.

This column first appeared in the Oregon Capital Chronicle.

 

South of the border

The community of Point Roberts, Washington, is facing social catastrophe and economic collapse. It may be 400 miles or so west of the Idaho line, but it has some lessons worth absorbing a state away.

It is a highly unusual place, a small spit of land on the Puget Sound, northwest of Bellingham, and on the Canadian border. It is part of the United States - the border runs on its north side - but the only land connection is with British Columbia. It is bounded on the other three sides by water, and there is no significant port or airport. People there who need to get in or out, or get what they need (including education for most school students), have to pass through the border with Canada, drive a half hour or so, and then cross the border back into the United States at Blaine.

This makes Point Roberts highly sensitive to relations between the United States and Canada. Through generations, those have tended to be good, and the unusual conditions at Point Roberts have not been especially onerous.

Until this year.

Business at Point Roberts long has centered heavily on traffic and tourists from Canada, and those have nearly disappeared. An article in the New Republic pointed out, “Point Roberts can’t survive without Canadian visitors—and the Canadians aren’t coming. The thousands that would normally pop in over the weekend for some cheap gas and a burger by the ocean have answered the call for ‘Elbows Up’ - the Canadian equivalent of ‘Don’t Tread on Me’ - and are keeping their dollars at home.”

Point Roberts is an unusual and extreme case. But that allows you to see the border dynamics more clearly. And those dynamics are kicking in to the east in Idaho, right now.

To see it, travel (as I recently did) to Boundary County, which as its name suggests borders on Canada. Idaho has two international border crossings, at Porthill and Eastport, and both long have seen steady traffic. A significant number of Canadians for generations have driven south to Bonners Ferry, the nearest city center, and Sandpoint, and sometimes beyond, to take advantage of shopping and tourism and more.

Bonners Ferry has grown considerably in the last couple of decades. Its downtown seems less busy than back then (though it’s not a depressed area), but the bench area to the south has attracted a lot of new businesses. Bonners Ferry long struck me as a place almost without national chains, but a bunch of them have sprouted there in the last few years. Immigrants from other states, boosting the area population, probably contributed to that. And the Kootenai tribal casino still seems to be doing good business.

What I didn’t see at Bonners Ferry was Canadian license plates - as in, any, not a single one. In my past visits there over the decades, plates from Canada always accounted for a sizable portion of parking use and street traffic. Not this time.

The story was similar to the south in Sandpoint. The artsy downtown was busy and the area is still growing - lots of transplants from California, evidently - but here too Canadians, based on license plate visibility, seemed to be absent.

Neither place, to reiterate, is crashing economically as Point Roberts is, at least not now. Boundary and Bonner counties are not that dependent on Canadian traffic.

But that traffic long has been a significant part of the local economy, and if it continues to stay away, that likely will have some long-term effects.

Not least, it could cement a growing reputation of the Idaho Panhandle as a place closed to people from elsewhere unless you belong to, ahem, certain groups of people who would be welcomed in the Redoubt.

 

Idaho health care values

Basically, we want our neighbors to be healthy. I think. Lose some weight, start exercising. For God’s sake quit smoking.

But do we want that for ourselves?

Indeed, we do. Idaho is a pretty healthy state.

Keeping oneself healthy is just tangentially attached to the health care system. What we eat, what we do is so much more important than what our doctor tells us to do or what they do for us.

But the heath care system has an important role, both in our health and more in the money we spend for this wonderful condition of health. Again, the role of the physician, the provider is so much less than the role of the patient, the person, who desires health and well-being.

But when we get sick, and the steps involved accepting that realization are profound, we should appropriately ask for help.

When we are in need, our health care system should be there for us.

Sometimes the provider should tell you to wait, this will get better.

Sometimes the provider should dive in.

Consider the costs on both sides of this fulcrum, for you, and for the provider.

It’s not unlike going to a car mechanic. He might need to make boat payments, so, sure, you need brakes all around.

There can be no denial of self-interest.

Given what we see in our leaders, it seems we are in the age of self-interest.

I am asking you if you believe health care should be in that realm.

Our country, and my profession have embraced the business model of healthcare. Doctors want to be able to bargain for their payments. Insurance companies do this to build their bottom line. The health care marketplace is where your care gets approved or denied.

If the denial holds, the stockholders benefit. The boat payments are made, and you can’t get the surgery recommended.

I am just wondering about Idaho values.

I will admit I don’t know everyone in this small state.

Most of my time has been spent in the Pacific time zone.

But I have been to Franklin. I would recommend you visit.

In the mid 1800’s LDS settlers came north. They built a community. Dug ditches, planted crops, and eventually had to build a center for trade. They built a cooperative mercantile. Nobody could gouge them; the prices were fair.

This is a noble model.

Instead we see our legislature voting to send the dollars we spend for health care to venture capital.

The Idaho legislature has bought in to sending our dollars off to big health care conglomerates. There is no evidence this practice is cost efficient. The excuse for dong this was that it would save the taxpayer. I like that thought, but since we are so late to jump on this band wagon, we have lots of other states as evidence.

We will not save the Idaho taxpayer a dime. We might bolster some hedge funds and some well-paid executives will smile as they pay off their boats.

Almost a third of the total budget for the state of Idaho is going to be auctioned off to the highest bidder. If they make a profit, maybe your 401K will see a bump. But for sure, the denials will vex the denied.

I am no fan of giving everybody what they want. I just don’t think the denial should be based on the return on investment.

Care should be compassionate. But that isn’t in the investor statement, is it?

Maybe venture capital is our new mantra.

I wonder what those Franklin pioneers would have thought.

 

In review: There is no place for us

Any of us could be a few missteps or misfortunes away from the kind of stories told in There Is No Place for Us, the most remarkable book I've read in the first half of this year. And that ought to be enough to keep us all awake, because those stories are a series of revolving nightmares - close enough to our own realities that they ought to kick home hard.

The subtitle for the book, by journalist Brian Goldstone, is Working and Homeless in America, which is accurate enough but, like the title, needs some definition and clarification. That in fact is part of what the book does.

In the epilogue, Goldstone talks about joining in a Point in Time study, a periodic effort to count the numbers of homeless people in America, accomplished by enumerating people living on the street or other public or uninhabited places, plus designated homeless shelters. The real definition of homeless, he (persuasively) argues, ought to be expanded far beyond that, to include the many people living in extended stay motels, or in their cars, or couch surfing, or otherwise living in a place without stability, and often without decent conditions. The numbers of those people nationally is many times the number found in tents on the street.

The book follows the lives, over about a five year time period (up to about 2022)  of five families in Atlanta, Georgia, describing in detail what they're going through as they try to find an affordable place to live. Here's one of the twists: All of them (or at least the head of household in each case, and sometimes others in the family as well) work full time. With one exception, they are not substance abusers (the significant exception is an alcoholic, driven to it in part because of the housing nightmare). Nor are they (again, with one debatable exception) contending with mental issues. These are people struggling with a web of bad options and no clear way out.

The more recurring theme is the lack of affordable housing - or put another way, the astounding high cost of rent and real estate in recent years. These people are working for minimum wage or not much more, but they are consistently working, and they cannot find a place to live that fits anywhere close to their budget. That is a situation many of us should be able to identify with.

A case from my personal observation: A house near mine, which was occupied for years by a family of four with stable income - until the father fell ill and missed two months of pay. He endeavored to make good on the back house payments, was able to do so, but his lender rejected his entreaties and kicked the family out. The house later fell into the hands a new owner who bought it cheap and over a few years trashed it and made it a hazard. After that it was flipped and rehabbed, and finally sold to a non-resident who fashioned it into a vacation rental, which it still is. Better than its immediate prior use, but not nearly as good as having a family of neighbors. In my town and elsewhere, the neighbors are going away.

On the rental side, Goldstone writes the nation now has a deficit of 7.3 million low-income apartments - a vastly higher deficit than in decades earlier. "Giant private equity firms, institutional investors and corporate landlords have been buying up properties en masse and then jacking up rents beyond the rate of inflation, 're-tenanting' buildings (replacing poorer tenants with wealthier ones), and neglecting basic maintenance because they know that if one household moves out, another will quickly take its place."

In Atlanta, he writes, a few mega-firms have swept up tens of thousands of residences, raising rates and making them all but unaffordable to most people - in fact, nationally, only about 15% of people can afford the standard basic apartment rates. This sounds like a broken business model, but it yields massive income at least in the short time, as Goldstone explains.

He also points out that in a one-year period in 2021-22, "investors bought one out of every three homes for sale in Atlanta." How is an average-level wage earner going to compete with that?

The book is not an economic or political or legal study, though. It is a careful, granular look at how these sickly trends are playing out in the real lives of our fellow citizens.

That alone should be enough to give us pause. And if not, remember: However secure you may think you are, you're not all that far away from joining their ranks. May you have better luck than these people have had.

 

Angel Wings

With a name like “Angel Wings Network,” you’d gather that this must be a special nonprofit organization. It goes far beyond that, according to Mabel Dobbs, the executive director.

“It has become my ministry,” she says.

She’s right. Angel Wings Network is doing the Lord’s work, without a sermon, a choir and congregation.

“I’m 83 years old and I know of people who retire, sit down, do nothing and get old,” she says. “This (Angel Wings Network) has become so much a part of my life. The cool thing is that my board of directors are just as committed as I am. It’s gratifying that we do what we do with people who are all volunteers.”

Angel Wings provides services for cancer patients, mostly transporting them to and from treatment appointments throughout the region. The “angels” in this case are the 15 volunteer drivers who give up untold hours to be with patients.

One of those drivers, Eleonore Huggins, who has been driving for about 10 years – traveling somewhere around 100,000 miles over that time. But that’s not the downside of her volunteer job.

“I’ve lost a lot of friends,” she says, wiping away tears over her sadder stories. But she brightens up when talking about the friendships she has made.

“It’s very rewarding – extremely rewarding,” says Huggins, a member of the Payette Lions Club. “They don’t cry about their condition, and they are very positive. It makes you think about how incidental personal problems can be. For instance, I don’t grow my fingernails well. How stupid is it to think about that when people have no eyebrows, no breasts or no hair.”

But with Huggins, and other drivers, conversing with the patients is one of the best aspects of the job.

“We can talk differently with them, and it’s not all about their condition. They always are so grateful,” she says. “I’ve been a real estate agent, I’ve rodeoed, raced Dune Buggies and raced sailboats. I’ve been in construction and farming, so I’m well versed in just about any conversation that the person next to me wants to talk about.”

And she’s always up for grocery shopping, going to a show or dining with her client friends.

“With one of my good friends that I’ve lost, we went to every Mexican restaurant on the way home from treatment to find the best salsa … and we still hadn’t found it,” she said, chuckling.

Although the drivers don’t get paid, they are reimbursed for expenses. The network has raised thousands of dollars for gas and restaurant cards. So, drivers and patients can count on getting gas and at least one meal for every trip. Angel Wings also offers extensive “goody bags” to patients, including “prayer blankets.”

None of that happens through wishful thinking. As Dobbs says, “Without fundraising, nonprofits don’t work.” So, there are many “angels” in this community, and beyond, who recognize, and respond, to the needs of this nonprofit network.

Generally, Angel Wings serves people within 70 miles of Weiser … but angels don’t operate with those restrictions. Angel Wings is available for anyone who needs it from neighboring rural communities – and there’s no question about the need for the service in this peaceful rural area.

“There is a huge need,” Dobbs says. “You’d be absolutely astounded at the number of people who have no one and no family. We have become a lifeline in a lot of ways.”

Some of the patients may have family, or a spouse. But the spouse, for whatever reason, may not be able to drive or treatment times may conflict with working schedules of family members. In either scenario, Angel Wings comes to the rescue.

And one person who makes it all work is Kelli Banks, the “super angel” who coordinates driving schedules and who cheerfully fields calls – sometimes during the late hours at night. There’s no question about the value she brings.

“We have a large number of clients who would not be able to get treatment without a ride to get there,” she says.

Indeed, these angels do have their wings.

Chuck Malloy, a long-time Idaho journalist and columnist, is a writer with the Idaho Nonprofit Center/Idaho Community Foundation. He may be reached at ctmalloy@outlook.com

 

Sell me – please

I'm a sucker for a good salesman.  Makes no difference what product or service.  I just like to watch a really good sales pro in action.  But, they're becoming a vanishing breed and harder to find.

There's absolutely nothing wrong with calling nearly any effective, professional seller of things a "salesman," though a lot of businesses go to great lengths to call them something else - advisor, personal assistant, product specialist, etc..

In my mind, "salesman" or "salespersons" are totally respectable monikers.  Lee Iacocca was one.  So was Billy May.  Rev. Billy Graham was another.  Ronald Reagan comes to mind.  Each with a message or "product," each with enthusiasm, each earnestly wanting you to take/buy what they offered because you'd be better for the experience.

Even in the more mundane world of daily commerce in our lives - cars, furniture, life insurance, real estate, consumer electronics - a good salesman stands out.  He or she is the person you look for at the store; the person you want to find because you know you'll get good information, experience professional service and walk away fulfilled with whatever you've been sold.  Salesmanship - real salesmanship - is both a talent and an art form.  It's a beautiful thing.

But, boy, is it hard to find these days!  Last time we were in the market for a new car, I cast about on the Internet and phone to see what we could do.  Five calls made.  Four calls not responded to.  Young fella called, said he was the dealer's I-net "customer service" representative.  Took my information and said he'd respond with an email quote within the hour.  That was three years ago.

Tried to buy a car recently.  Local "salesman" had been with the company more than 20 years, he said.  When it got to dollars, not only were they unacceptable, so was his stated attitude that he and the dealership have to make a profit, too, and we should consider that in pricing.  We bought out-of-town where there was some major market flexibility in choice and price.

When I went in for service a few months later, this guy loudly upbraided me on the sales lot with customers and sales people in earshot.  He wanted me to know selling cars was how he made his living, he'd invested his time with us and we "owed him" the sale.  "Owed him?"  What about price, terms, attitude, inventory and so forth?

An "investment advisor" in our area, assigned by the national company that holds my retirement annuity, said he couldn't  "advise us" because we wouldn't sign a contract for his other retirement planing services.  I'm retired.  I'm 88-years-old. It's too late to plan.  I just need updates on changes in my existing plan.  He can't - or wouldn't - do that without me buying something.  A company I've been with for more than 30 years.  Salesmanship?  Service?

A young local fella trying to sell us his services to do some plumbing work we needed made a good sales presentation.  We signed up.  But, before he finished the work, he criticized how we had positioned our home on the acreage, told us our landscaping was wrong, added materials not covered in his bid and presented us with a higher bill.

A good salesman - a really good salesman - instinctively knows, whatever the goods or services in question, what he/she is really selling is himself/herself.  Lots of people sell houses, insurance, cars, boats, carpet cleaning, furniture and swimming pools.  When we go to their place of business, we're buyers.  We know what we need or want.  So, all that's necessary to have a successful experience is someone who knows that, knows the merchandise or service, is both persuasive and enthusiastic, and who makes us feel we are the reason that person is in business.  It's really that simple.

Politics requires salesmanship, too.  Enthusiasm and product knowledge are key.  So is a personal appeal to the voter/buyer that our interests are his/her interests.  What we get, far too often, is a change of message after the deal is closed - after the election - that "If you knew what I know you'd agree with me."   Salesmanship?  Or B.S.?

A good salesman - regardless of product or service - gets us to do what we wanted to do all along but the reason we acted now is because of his/her knowledge, positive personality, enthusiasm and leadership.

Because we're a technology-driven society, becoming more and more linked to electronic tools rather than human interaction, really good salespeople are going to be harder to find.  We're being forced into a "check-the-box-on-the-screen" method of purchasing and away from the professional, one-on-one presentation with a handshake at the conclusion.

While that may be more efficient for the seller and maybe a better use of the marketing dollars, it makes for a colder and more impersonal marketplace for we consumers.  I don't want to just be happy with the new $1,500 HDTV.  I want the feeling - that good warm feeling - that a professional did the very best he/she could do and invested part of their own life in our satisfaction.

That's real salesmanship.  That's being really SOLD!