OK, I admit this happened just once, and I don’t fly very often anymore and I expect airport service to suck. But changing air-planes at Sea-Tac airport in Seattle was an eye-opener.
After a very rough flight down from Vancouver Island I was hungry and thirsty. Sat down at Wolfgang Puck’s at SEA, plopped open a book, and awaited service.
Forty-five minutes later a waiter appeared — the place was not busy. I can understand busy, having once been a hash-slinger and barkeep myself.
(Rules to food- and beverage-service people: If you’re swamped, at least just make eye contact with your unattended arrivals. We are a patient lot but dammit, let us know you know we’re there.)
None was forthcoming and they were not very busy. Forty-five minutes after my 45-minute wait to place an order, which was not complicated, nothing had arrived nor had any further eye-contact even be made.
The woman sitting next to me endured the same experience — again at the classiest restaurant in the Seattle airport.
My flight was called so 45 minutes later I had to leave, having awaited an hour and a half to be fed. So no meal, no service, and bloody-well no tip nor $15/hour. You got nothing, except someone to sue. I’ve had far kinder treatment in Paris.
Now the remaining few earning $15/hour for service work are asking for a reduction in their hours so they don’t lose their welfare and subsidised housing. Jesus H.!
I never again will visit a Wolfgang Puck’s venue, nor will I buy one of his products off the grocery shelf, which are also now quite over-priced. I wonder how many college-hungry kids might like those jobs at Sea-Tac, for $10 an hour or even $7.50, just so they could advance their lives.Share on Facebook